All Day – HO6 Analysis & Ethical Review BV

*Please note that due to circumstances out of our control, this event has been moved to the Burnsville Diamondhead Education Center*

AM Class | HO6 Analysis

Course #1032527 | 8:00 AM-12 PM | 4 Credits

The fastest growing segment in personal lines property insurance is condos and townhomes.  This timely and important course will sharpen your knowledge and skills to offer the correct coverage, explain the correct limits, and help your insured understand the relationship the homeowner association has with them, especially coverage and claims.  Come find out how it all works together to eliminate unexpected gaps in coverage.  This is a must class for insurance professionals writing HO-6 policies.

PM Class | Ethical Review: Claims Case Studies

Course #1034023 | 12:30-4:30 PM | 4 Credits

The insurance industry is increasingly relying on third-party vendors to process at least part of a claim. A big factor in customer satisfaction regarding a claim is communication. Adjusters are contractually obligated to investigate and apply policy provisions fairly for both the insured and the carrier. Although the agent has little or no authority to settle a loss, they can play a direct role in making sure the right thing gets done in an ethical manner. Insurance company vendor networks can cause an environment where steering occurs. This course will give agents analogies they can use to simplify concepts and build expectations for the client.